Assistant Director of GLBT Student Services - Metropolitan State University of Denver in Denver Colorado

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Metropolitan State University of Denver

Denver, Colorado 80217

United States

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Detailed Job Description

Mission: The Office of Gay, Lesbian, Bisexual & Transgender Student Services at Auraria (GLBTSS) is a tri-institutional student fee-funded department. We strive to improve the campus climate for Gay, Lesbian, Bisexual and Transgender students by fostering acceptance and understanding through educating the campus community about issues related to this population and developing programming which unites diverse communities of people. Additionally, we provide support services and growth opportunities for GLBT students to realize their fullest potential.

The Assistant Director will be responsible for assisting in the creation of a supportive and welcoming environment for all members of the campus community, with a specific focus on sexual orientation, gender identity, and gender expression, and the intersection of identities. Additionally, this person will provide leadership, programming, outreach, support, and growth opportunities for students.

GLBTSS is a collaborative working environment where two professional staff members work closely with a team of student program assistants. The Assistant Director and Director collaborate in numerous ways to ensure that the office is meeting the needs of the diverse community; however, the Assistant Director has particular responsibility for the department’s training/outreach, support groups, management of educational and awareness-raising events (which are primarily coordinated by the student program assistants), and oversight of the office’s resources/resource library. Additionally, the Assistant Director is the primary staff member leading student staff recruitment, training, and supervision.


Education: 25%
-Safe Zone Ally Trainings
-Manage the scheduling and execution of the Safe Zone Ally training program
-Create and facilitate other trainings as needed for the campus community
-Train student program assistants to be able to present the Safe Zone Ally trainings
-Oversee the assessment and tracking of Safe Zone Ally participants and outcomes

Student Staff Development
-Develop and assess training and leadership development opportunities for students, including office expectations, communication skills, customer service, group facilitation, and conflict resolution

Discussion Groups
-Oversee the development and execution of discussion groups based on relevant and requested topics
-Train the student program assistants on facilitation skills
-Assess the effectiveness of the groups, and track usage data

Outreach: 15%
-Build and maintain positive working relationships with other programs, offices, student organizations and departments at all three institutions, as well as in the community, to support students’ intersecting identities and maximize resources, with a particular focus on identity-based programs including communities of color, women and gender, veterans, and (dis)ability services.
-Participate on Student Affairs, University, and/or community committees, coalitions, task forces, and/or search committees
-Actively seek out opportunities to increase the visibility of the office, including tabling at campus festivals and events, open houses, and orientations
-Serve as the liaison to academic departments

Student Employee Supervision: 20%
In collaboration with the Director:
-Recruit, select, train, and supervise student program assistants
-Organize the work schedule for student program assistants
-Train and assist student program assistants with their responsibilities, including event planning and marketing, resource management, referrals to campus and community resources, common space management and customer service/reception duties.

Program and Event Management: 20%
-As part of the office team, develop and manage educational events and programs, and assess their effectiveness for program improvement
-In collaboration with the office team, assess the current event and program offerings, and make suggestions for new and innovative programming to further the education of the campus community around LGBTQ identities

Resources: 10%
-Research, organize, maintain, update, and add relevant materials to our resource offerings, including information on campus resources; crisis management; sexual, physical and mental health; and legal and financial assistance
-Manage the office library, and make suggestions for new materials
-Actively seek opportunities to develop working relationships with community agencies in order to provide referral resources for students, faculty, and staff.

Advising/Advocacy: 10%
-Serve as a resource for students, staff, and faculty, on issues related to gender or sexuality .
-Refer members of the campus community to applicable on and off-campus resources
-Assist the Director with research on issues, policies, and trends in order to stay current on relevant issues that will promote LGBTQ-inclusive policies and facilities on campus
-Communicate with the Director about student needs

Fill in for the Director in their absence.

Required Qualifications

Bachelor’s degree.
Experience in working on issues of gender and sexuality.
Experience in developing and coordinating workshops and presentations.

Preferred Qualifications

Master’s degree in a related field (i.e. student personnel administration, social work, sociology, educational or counseling psychology, women or gender studies, public health, social justice, or LGBT studies.)
Experience with intersectional work in social and/or racial justice.
Experience working in a higher education environment.
Experience with assessment and student learning outcomes
Experience providing supervision and performance management for staff.
Experience providing support and assistance to students.
Experience developing and implementing training.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

Keyword Phrases

  • Student Life Office
  • Assistant Director of GLBT Student Services
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Multicultural Affairs and Affirmative Action
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Director
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter