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San Jose/Evergreen Community College District
Position #: 1500141
Cover Letter, Resume/CV
Campus Technical Support Services
San Jose City College
$64,083 - $78,240 Annual Salary (Range 112: Classified Salary Schedule Fiscal Year 2014-2015). Starting placement is generally at Step 1.
Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 17 paid holidays.
The Network Technician reports to the Campus Technology Support Services at San Jose City College. This position is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m.
Under the direction of an assigned supervisor, perform skilled and technical duties related to the installation, maintenance and repair of sophisticated electronics equipment which includes mini and microcomputer systems and networks, peripheral equipment, audio-visual and video equipment; diagnose and make repairs to mechanical, electromechanical and electronic components; assist faculty and staff in the proper use and maintenance of equipment both on and off campus; participate on the help desk as necessary.
Duties and Responsibilities:
1. Install, service and perform complex repair on a variety of sophisticated equipment such as mini and microcomputers, peripherals, television cameras, VCR’s, recorders, radio transmitters and other related equipment.
2. Assist in the design, installation, operation and maintenance of local and wide area networks; install and configure network stations, connect network cards, cables, hubs and other network equipment; provide technical support and analyze symptoms of malfunctions.
3. Localize, isolate and diagnose system hardware and software malfunctions; perform appropriate repair or recovery procedures; assist non-technical users.
4. Test faulty equipment and apply knowledge of functional operation of electronic units and systems to diagnose cause of malfunction; test electronic components and circuits to locate defects; replace defective components and wiring and adjust mechanical parts to restore proper operation of equipment.
5. Align, adjust and calibrate equipment according to specifications; calibrate testing instruments.
6. Design and recommend electronics system improvements and enhancements; modify existing equipment to improve performance and reliability.
7. Operate a variety of hand and power tools, testing and measuring devices and other technical instruments used in the repair and maintenance of mechanical, electromechanical and electronics components.
8. Provide assistance, information and technical expertise to faculty and staff regarding the safe and proper operation and maintenance of assigned equipment.
9. Participate in help desk activities as assigned.
10. Communicate with vendors and manufacturers regarding parts, pricing, purchases and product information; order parts, supplies and equipment in support of assigned functions; recommend disposal of obsolete equipment.
11. Maintain, repair and service computer peripherals including monitors, floppy and hard disk drives, tape drives, printers, modems and other equipment; repair test equipment as necessary.
12. Provide input into the budget preparation process; research the cost, technical specifications and comparability of electronics equipment.
13. Prepare and maintain a variety of records related to equipment maintenance and repair, inventory control, service manuals and wiring diagrams, software and licensing agreements.
14. Transport, set up and test a variety of audio, video and telecommunication and computer equipment including televisions, cameras, monitors, recording devices, microphones, audio and video switches; balance and adjust video equipment; troubleshoot problems on-site.
15. Evaluate, test and modify audio-visual equipment, classroom television and special purpose systems to increase and improve capability.
16. Operate a variety of equipment such as computers and peripherals, oscilloscopes, meters, probes, soldering equipment, drills and other hand and power tools.
17. Provide technical support for a variety of activities including satellite teleconference linking, technical program linkage and televised computer graphics.
18. Operate closed-circuit video tape distribution system; label and identify tapes; fabricate audio-visual connecting cables.
19. Assist in video productions, seminars and related instructional and educational programming; tape and edit special programming.
Knowledge, Skills, and Abilities:
1. Methods, equipment and materials used in the installation, maintenance, troubleshooting and repair of mechanical, electromechanical and electronic equipment components and microcomputers.
2. Electrical, electronic and digital theory..
3. Operational capabilities and limitations of computers and peripheral equipment.
4. Theory of operation for microcomputers, peripheral equipment, operating systems and application software.
5. Local area and wide area networks.
1. Apply linear electronic theory and principles to the installation, maintenance and repair of a wide variety of sophisticated electronic equipment including mini and microcomputers, peripherals, networks, television and radio receivers, instructional aides and test equipment.
2. Troubleshoot, repair and align analog, digital, electronic and computer equipment.
3. Use service manuals and schematic diagrams to repair assigned mechanical, electromechanical or electronics equipment and components.
4. Operate electronic measuring instruments, test equipment, hand and power tools in a safe and correct manner.
5. Analyze situations accurately and adopt an effective course of action.
6. Stay current in field by continually expanding knowledge of software programs and networking systems on a variety of operating systems.
7. Write routine reports and correspondence.
8. Apply concepts of basic algebra and geometry.
9. Define problems, collect data, establish facts and draw valid conclusions.
10. Interpret an extensive variety of technical instructions in mathematical or diagram form.
Special Licenses, Certificates, etc.:
EDUCATION AND EXPERIENCE
1. Any combination equivalent to: associate’s degree from a two-year college or technical school and three years experience in microcomputer and audio-visual equipment repair; or four years related experience and training.
2. Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender, gender identity, cultural, disability, and ethnic backgrounds of the students we serve; and sensitivity to and knowledge and understanding of groups historically underrepresented, and groups who may have experienced discrimination.
3. Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.
1. Bilingual abilities, desirable.
1. Indoor environment.
1. Hearing and speaking to exchange information in person or on the telephone.
2. Seeing to view a computer monitor.
3. Dexterity of hands and fingers to operate a computer keyboard.
4. Sitting for extended periods of time.
5. Lifting heavy objects.
1. Possible exposure to electrical hazards.
Application Procedures, Notes and Contact Info:
Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the closing date to be considered for the position (Posting at: http://apptrkr.com/661556. Click "APPLY"):
1. A completed online San Jose/Evergreen Community College District POSITION APPLICATION
2. COVER LETTER (Must state how you meet ALL the minimum qualifications in EDUCATION and EXPERIENCE as described in the job announcement Minimum Qualifications section. Also, state how you meet other qualifications)
3. RESUME, and
4. TRANSCRIPT(S) - NOT DIPLOMAS - (unofficial or official copies) for stated degrees (having confer/award dates) or courses. Official transcripts will be required prior to employment start date should the position be offered. If foreign degrees, must submit Equivalency Certification (See #6 of the Instruction Section below).
If you do not have an electronic version of the transcript, you can get it scanned at Office Max, Office Depot, Staples, etc.; then attach the electronic version of your transcript to this online application at the later part of the application process.
For assistance, contact:
Office of Human Resources, Employment Services
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414 Fax: (408) 239-8818
Web site @ https://jobs.sjeccd.edu. or http://www.sjeccd.edu.
To learn more about us and all our open positions, visit: http://www.sjeccd.edu/district-services/human-resources/employment-opportunities
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