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Ensures high level of patient satisfaction and provides direct customer assistance and service as needed; performs hands on technical duties as a dispensing optician as needed; supervises, trains, and evaluates all non-clinician Vision Clinic staff; effectively supports clinician staff; maintains up-to-date inventory of fashion eye wear and eye care products; maintains clinic supplies; manages clinic budget and ensures that revenue projections are achieved; researches availability of and coordinates with Administrative Manager for contracting with vision-related insurance plans; maintains complete, accurate, and confidential records of patient visits and transactions; conducts ongoing performance improvement activities; ensures non-clinician clinic employees meet all applicable competencies and participate in educational opportunities; ensures clinic and non-clinician staff licensures and certifications are maintained as required; and assures clinic adheres to all applicable laws, regulations, policies, and procedures.
A Bachelor’s degree in a relevant field and four (4) years of progressively responsible experience in a field related to the functional managerial area which has included at least one (1) year of supervisory experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Two- to Four-Year Apprenticeship as a Dispensing Optician;
one year experience as a Licensed Dispensing Optician (LDO);
two years supervisory / managerial experience.
Experience working in a college health setting.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU is committed to excellence through diversity and faculty-friendly policy action, including partner accommodation and NSF ADVANCE Institutional Transformation programs (http://www.advance.wsu.edu/).
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.
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