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Provide leadership and direction to technical staff in all aspects of provisioning, maintaining, and supporting the WSU data and LAN services. Oversee the system configuration, management, and data service offerings. This includes the day-to-day activities involved with scheduling, provisioning, deploying, and troubleshooting of data services, as well as, project management work in the implementation of various technology initiatives.
Bachelor’s degree and four (4) years professional experience, of which one (1) year must have been in a leadership role OR a combination of education and experience totaling eight (8) years from which comparable knowledge and abilities are acquired.
Experience with network problem identification, response, and correction.
Experience with billing and work-order systems.
Experience developing and applying appropriate metrics for the evaluation of the performance and reliability of the University network.
Demonstrated ability to communicate complex ideas in a simplified way, both orally and in writing.
Demonstrated interpersonal skills, including ability to work as part of a team under difficult and stressful conditions.
Demonstrated technical expertise in applying network troubleshooting and diagnostic tools and techniques in a large, heterogeneous networking environment.
Demonstrated ability to work independently with little or no direct supervision.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU is committed to excellence through diversity and faculty-friendly policy action, including partner accommodation and NSF ADVANCE Institutional Transformation programs (http://www.advance.wsu.edu/).
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or email@example.com.
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