Detailed Job Description
The Client Services Program Developer will meet the needs of the College's customers by supporting the fulfillment of training and business solutions contracts through the coordination of scheduling, staffing, materials, and logistics of training and business services events. This position also coordinates aspects of implementation for contract instruction and business services, and acts as a liaison between college staff, full-time and adjunct instructional personnel.
Associates Degree or higher in business or closely related field required.
Minimum of three years experience working in a customer-focused organization with daily interaction with end-users of products or services. Handling customer inquiries and providing feedback in a professional and courteous manner.
Excellent oral, written and interpersonal communication skills.
Commitment to delivering exceptional customer service.
Ability to function as an effective team member
Intermediate skills in Microsoft Word and Excel required. Basic skill level in other Microsoft Office applications.
Ability to function with minimal supervision with attention to details and deadlines
Ability to work effectively and tactfully with a diverse student population, clients vendors, faculty, staff and the public required.
Ability to work a flexible schedule and travel within Anne Arundel County to accommodate the needs of the college.
Special Instructions to Applicants
Resume and cover letter required
As a condition of employment and in connection with your employment application process, Anne Arundel Community College shall conduct a background check on all candidates selected for employment. The information contained in such background reports shall be used for job relevant employment purposes. All offers of employment are contingent upon the favorable results of a background check screening
For more information or to apply, please visit https://careers.aacc.edu
Anne Arundel Community College is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. We are committed to the power of diversity and the strength it brings to the workplace
While we appreciate your interest in employment with Anne Arundel Community College, we regret that we are unable to sponsor employment Visas for job applicants at this time.