The Senior IT Business Analyst is responsible for developing a strong relationship with internal business customers. The candidate works with business customers to understand and document current processes and identify areas where processes could be improved through manual process changes /or enhancements to the system.
Analyzes business processes to define the functional and detailed requirements and works with the team to design specifications and an approach.
Analyzes business practices throughout American Public University System (APUS) departments and utilize this information to influence process improvements.
Understands, analyzes, interprets and documents process workflows.
Analyzes information to include performance data, metrics, and process interdependencies to conceptualize and define operational problems.
Leads discovery sessions, publishes meeting minutes, and assures all action items are completed within the timeframe set.
Consults with business process owners to obtain additional information during system development in order to evaluate an alternative approach.
Conducts system demonstrations and coordinates the creation of user guides.
Prepares User Acceptance Testing (UAT) documentation and leads the user acceptance testing effort with the responsible business process owner.
Oversees the transition to new processes and provides post production release support.
Performs other duties as assigned.
Standard office environment in Charles Town, WV. Approximately 45 minutes from DC\Baltimore\Northern Virginia.
Travel required to Manassas, VA location as needed.
Keen attention to detail, and the ability to self-motivate.
Ability to motivate others, and work in a team oriented, collaborative environment.
Proven leadership ability, with strong interpersonal skills.
Ability to set and manage priorities and projects with tight deadlines in a fast paced environment.
Excellent written and oral communication skills with the ability to articulate ideas to technical and non-technical audiences.
Superior analytical, evaluation, and problem solving abilities.
Bachelor's degree in a relevant field required; advance degree preferred.
Seven to ten years of experience working in Information Technology as a Business Analyst.
Proficient with Visio, Microsoft (MS) Office and MS SQL.
Exposure to Information Technology development methodologies such as Agile or Rational Unified Process (RUP).
Experience with design and development of Web application. Understanding of relational database concepts.